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 Legal Policy
Km số 4 - Ngã tư miễu- Tiến Xuân - Thạch Thất - Hà Nội
Menu Tìm kiếm Hotline 0964201286
Khách Sạn Valentine

Legal Policy

Check-in: 14:00 – 23:00
Check-out: Before 12:00 noon
Early check-in or late check out will be upon availability.
For early check in, we recommend reserving for the prior night to guarantee immediate check in.
The free luggage storage room is available at our hotel.

Cancellation Policy
- Any cancellation​ or amendment is​ received before 3 days (​before ​72 hours) prior to​ your​ arrival date, no fee will be charged.
- Any cancellation​ or amendment is​ received after 3 days (​ after 72 hours) to arrival date, 100% of the first night room fee and prepaid payment will be charged.
- Failure to arrival at​ our​ hotel​ will be treated as No-show, 100% of ​the first night room fee and prepaid payment will be charged and hotel rooms are not guaranteed. 
- No-show 100% of the first night room fee and prepaid payment will be charged.

Room Booking:
There are 2 options:
- "Book & Deposit" tab, 10 % deposit will be requested to secure your booking.
- "Send request" or "Contact us" tab, No deposit requested. Your travel final confirmation with travel details and arrival time is requested.

Payment method:
- By cash.
- By Visa Card, Master Card and American Express plus 3% bank fee is applied.

Children and Extra beds:
Child under 5 years old: Free of charge and share bed with parents.

Child from 5 years and over: surcharge US$ 15/person/night for additional child or an extra bed
Adults: surcharge US$15/person/night for additional person or an extra bed.


Pets: Not allowed.

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